The client is a telecommunication operator that provides wired and wireless communications service. The company commercialized 4G LTE service for the first time in Korea and expanded the service across the nationwide network after making aggressive investment to secure subscribers.

To gain a competitive edge on quality competition in the early stage of 4G LTE service, the client company decided to introduce a system that can monitor quality of the service based on every single customer call in near real time and analyze quality of LTE network. The major requests from the client are as follows.

The 4G LTE network quality analysis system established through this project set up a system using IRIS, Mobigen’s massive big data DB solution, as a basis platform. This was to achieve quality management of network and service by using massive data of the client's network. The IRIS is helping the client maintain best network quality and gain a competitive edge by offering the functions below.

Mobigen’s IRIS enables the client to manage status of LTE network subscribers and service quality in real time, thereby contributing to the stabilization of service quality and winning customer satisfaction.