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The Establishment of the WiFi Zone Management System



Remote and centralized management of massive small devices for operating carrier-grade WiFi network

Customer Profile
The client is a Korea’s tier-1 mobile service provider that boasts approximately 30 million subscribers across the country. It actively responds to evolution of mobile communication network technologies such as 2G CDMA, CDMA 2000 1X, EV-DO, WCDMA, HSDPA networks, while offering nationwide mobile services. Since commercialization of 4G LTE network in 2011, the company has been playing a leading role in settling mobile broadband services through an early supply of nationwide network.
Business Challenge
The client is running carrier-grade WiFi network by installing tens of thousands of WiFi Access Points (APs) in certain regions across the nation, in a bid to improve service coverage of certain spaces such as in-building and hot spot. As the number of smartphone users and demand for WiFi grow at the same time due to widespread 3G and 4G LTE services, the number of WiFi equipment, which has been installed over the past five years, are also increasing substantially. The situation brought about the need to put in place an efficient management system that can save operational costs.
Mobigen Solution
Mobigen’s eManager, which was provided as a base solution for this project, enables integrated management of small equipments (e.g., multi-vendor WiFi AP and Femtocell) installed en masse in many remote areas by using TR-069 standard protocol recommended by Broadband Forum. This solution mainly offers functions as follows.
  • Offering real-time monitoring on WiFi equipment malfunction (e.g., errors, delays and interruptions)
  • Registering, altering and deleting WiFi equipment and setting information on major parameters
  • Defining policy-based work flow and implement it automatically/manually
  • Upgrading firmware automatically/manually
  • Monitoring performance periodically
  • Providing remote diagnosis
Business Value
Through this project, client company could save costs and respond more swiftly to customers through centralized-control of the equipment installed in remote areas
  • Saving operational costs significantly through centralized-control, remote of tens of or millions of small equipment installed en masse
  • Minimizing service outage time through real-time monitoring on malfunction and remote controlling
  • Reinforcing service competitiveness with a prompt response to customers