The client is the largest multinational insurance company in Korea, providing various financial products including property insurance policies and total financial services. Moreover, it is expanding sales base of indemnity insurance plans targeting local residents and corporate customers through 7 overseas affiliates in the U.S, the U.K., Japan and some other countries.

The client maintains and operates more than 100 different IT systems to better serve individual and corporate customers in product sales and follow-up service. However, it faced difficulties in measuring performance on IT system investment and efficiency. Due to lack of data needed to grasp efficiency of business activities and utilization status of each system, it was not able to come up with any measures for improvement.

The client decided to adopt IRIS, Mobigen’s big data processing platform after performing a benchmark test on a foreign product and IRIS. IRIS provides an environment that allows systematic management of IT investment efficiency by gathering and processing nearly 1 TB(100 million records) of log data per day in a real-time basis. The features of the solution offered to the client are as follows.

The client successfully established the “Integrated Log Analysis System” through IRIS and could build up a basis to bolster security (e.g., customer data leak) and preemptively curb service interruption stemming from insufficient resources.